SERVICES · Ecommerce ·Draft copy
Ecommerce
A shop that is yours: your catalogue, your checkout, your orders and your customer list, on your own domain and in your own admin.
It opens already built as an Ecommerce store; the price and a real start date arrive as you build it out.
As it comes
What you get
Foundation
Discovery & plan A working session on what the site has to do, who it is for, and what goes on each page.
- A working session, in person or on a call
- Sitemap and a page-by-page content plan
- What success looks like, written down
Design & build · 5 pages to start Designed from nothing and built to be fast on a phone.
- Custom design — no template
- Built for phones first, quick on a slow connection
- Accessible to WCAG 2.2 AA
- Search-friendly markup, speed checked before launch
Launch & handover Live on your domain, in your name, with the keys handed over.
- Domain, DNS and SSL
- Business email that lands (SPF, DKIM, DMARC)
- Hosting set up in your name
- A handover session and a written runbook
- The source code, yours to keep
Content
Admin you edit yourself Change the words and pictures without asking anyone.
- Edit pages, text and images without a developer
- Drafts, then publish
- Staff accounts with their own sign-in
Enquiry forms Every enquiry emailed to you and kept on file.
- Contact and enquiry forms
- Spam filtering
- Each enquiry emailed to you and kept in the admin
Booking
Online booking Clients pick a service and a time; you get the booking, they get the reminders.
- Services, durations and prices
- Your hours, breaks and buffers between appointments
- Confirmation and reminder emails
- Two-way sync with a Google or Outlook calendar
- Reschedule and cancel links
Commerce
Product catalogue · 25 products to start Products, variants and the pages that sell them.
- Products with variants — size, colour, anything
- Categories, collections, search and filters
- Product pages built to sell
- Products entered for you from your spreadsheet
Cart & checkout A checkout with no forced sign-up and nothing in the way.
- Guest checkout
- Discount codes
- Delivery and pickup options
- An order confirmation page and email
Orders & stock Every order in one place, from paid to delivered.
- Every order in one list, with its status
- Fulfilment, refunds and notes
- Stock levels and low-stock alerts
- Customer records
Delivery & tax rules What delivery costs, where you deliver, and the tax on it.
- Delivery zones and rates
- Local pickup
- Tax set up for where you sell
Order emails Customers hear from the store at every step.
- Order confirmed, dispatched and delivered emails
- Receipts
- Your brand on all of them
Customer accounts Order history and saved addresses for repeat customers.
- Order history and saved addresses
- Sign-in by email link — no passwords to forget
Payments
Card payments Card checkout through the processor that fits where the business is registered.
- Card checkout with the right processor for your country
- Refunds from the admin
- Payouts to your bank account
- Tested end to end before it goes live
Stripe where it is available to your business; a regional gateway such as WiPay where it is not.
Growth
Search foundations Everything a search engine needs to understand the site.
- Titles, descriptions and share cards for every page
- Sitemap and structured data
- Google Business Profile connected
- Indexing and speed checked before launch
Privacy-friendly analytics Where visitors come from and what they do, without tracking them.
- Visits, sources and goals in one dashboard
- No tracking cookies
Sales dashboard Sales, best-sellers and where orders came from.
- Revenue, orders and average order by period
- Best-sellers and slow movers
- Where orders came from
After launch
Launch support After launch, anything not working as specified is fixed — thirty days for a site, sixty for a store.
- Fixes for anything not working as specified
- Help with the admin while you settle in
When it needs more
What can be added
Each of these is chosen in the builder, where it says what it adds before you add it.
Content
- Copywriting Words for each page, written from the discovery session.
- Blog or news Posts you write and publish from the admin.
- More languages The whole site in another language, with a switcher.
- Content moved across Your existing pages and posts moved over and redirected, so nothing that already ranks is lost.
Booking
- Deposits at booking A deposit or full payment taken when the slot is booked — no-shows cost less.
- Bookings moved across Your clients and upcoming bookings brought over from the app you use now.
- Staff, rooms & classes Bookings across several people, rooms or locations, and classes with a place limit.
Commerce
- Subscriptions Repeat orders and memberships, billed on a schedule.
- More than one currency Prices shown and charged in the customer’s currency.
- Store credit & referrals Credit customers can spend, and a reward for bringing a friend.
- Product reviews Ratings and reviews from customers who bought.
- Delivery scheduling Customers choose a delivery day and window.
- Digital products Downloads and files, delivered the moment they are paid for.
- Trade & wholesale Trade prices and order minimums for approved business customers.
- Import from your current store Products, customers and past orders moved from the store you have now.
- In-store stock sync One stock count for the shop floor and the site.
Payments
- Payments account setup The business put on a processor that will actually take it — the application done with you.
- Bank card gateway Cards through a bank’s own e-commerce gateway — for a business that needs to keep US dollars, or wants its bank to settle.
- A second way to pay PayPal, or a regional gateway, beside the card processor.
Growth
- Newsletter sign-up Sign-ups flowing straight into your email platform.
- Your Google reviews Your real Google reviews, shown on the site and kept current.
- Abandoned-cart emails A reminder to customers who left something in the cart.
Integrations
- WhatsApp chat A button that opens a WhatsApp chat with the business.
- Order updates on WhatsApp Order and delivery updates sent to the customer on WhatsApp.
After launch
- Care plan Hosting, updates and small changes looked after, every month.
Never an add-on
In every build
Designed from nothing
No template and no theme. The design is drawn for this business and used by no one else.
Motion that means something
Movement that shows what changed and where you are — never decoration for its own sake, and it respects a reduced-motion setting.
Built for a phone first
Laid out for a phone before a desk, because that is where most of it will be read.
Quick on a slow connection
Speed is measured before launch, on the kind of connection people actually have.
Usable by everyone
WCAG 2.2 AA: keyboard, screen reader and contrast are part of the build, not an audit afterwards.
After you say yes
How it runs
Discovery & plan
A working session on what you sell, how it is delivered, and what the checkout has to ask for.
Design
The storefront and the product pages drawn to sell what you sell, not a theme with your logo on it.
Build
Catalogue, cart, checkout and the orders admin, built and tested end to end on staging.
Products in
Your products entered from your spreadsheet or moved across from the store you have now.
Payments live
The processor that fits where you are registered, set up with you and tested with real transactions.
Launch & handover
Live on your domain, in your name, with a handover session, a written runbook and the source code.
Launch support
For sixty days after launch, anything not working as specified is fixed.
Built like this
The work
Work built this way.
- OPI Tech
The company's own electronics storefront, built from the database up: card payments in a market the provider does not serve, store credit honoured in the same transaction as the order, and a checkout that makes three services fire in the right order.
Never included
- Product photography and product descriptions
- Any tax that applies — prices are before it
- Payment-processor approval and fees: the processor decides, and bills you directly
- Third-party fees: domain, hosting, email and shipping providers bill you directly
- Changes after the launch-support window, unless on a care plan
It assumes
- Product data arrives as a spreadsheet or an export from your current store
- Words and images for each page arrive before design starts
- Three rounds of revisions across design and build
Before you ask
Questions
Which payment processor will I be on?
Whichever one will actually take your business. Stripe where it is available to you; a regional gateway such as WiPay, or a bank’s own gateway, where it is not. Setting it up is part of the build, and the application is done with you.
How many products can it hold?
Twenty-five are entered for you to start with, and the catalogue grows from there — variants, categories, collections, search and filters come with it.
Can I move the store I already have?
Yes. Products, images, customers and past orders come across, and the old product addresses are redirected. It is an add-on in the builder.
Does it handle delivery and tax?
Delivery zones and rates, local pickup, and tax for where you sell are part of it. Chosen delivery days and windows are an add-on.
Can customers subscribe, or buy on repeat?
Yes — plans billed weekly, monthly or yearly, which customers pause, skip and cancel themselves. It is an add-on, and it needs card payments.
Build out your scope.
Take out what you don’t need and add what you do. The price and the dates arrive as you go, dated against the work already booked.